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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Havant | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Havant is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Havant, an online pharmacy weight loss clinic serving patients in Havant and across the UK. As a data controller, we determine how and why your personal data is processed. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of information:

Personal Information: Full name, date of birth, address, email address, and telephone number.

Health Information: Medical history, current medications, weight, BMI, and other health data necessary to assess suitability for weight loss treatment. This is classified as special category data and is handled with the highest level of care.

Order Information: Prescription details, payment information, and delivery address. Please note, once your order is approved by our pharmacist, delivery is completed within 1 working day.

Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected via cookies and similar technologies.

3. How We Use Your Data

We use your personal and health data to:

Process and fulfil your medication orders safely and in compliance with pharmacy regulations. Conduct clinical assessments to ensure treatments are appropriate and safe for you. Communicate with you regarding your orders, consultations, and any follow-up care. Comply with our legal and professional obligations as a GPhC registered pharmacy. Improve our services and website functionality.

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and for health data, the provision of healthcare treatment under Article 9(2)(h) of the UK GDPR.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

Essential Cookies: Required for the website to function correctly, including secure login and checkout processes.

Analytics Cookies: Help us understand website traffic and user behaviour so we can improve our services.

Marketing Cookies: Used to deliver relevant content and promotions. These are only placed with your consent.

You can manage or withdraw your cookie consent at any time through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Prescribing Partners: Independent prescribers who conduct clinical assessments as part of our service.

Delivery Providers: Courier services used to dispatch your medication securely.

Payment Processors: Secure third-party providers who handle payment transactions.

Regulatory Bodies: Where we are legally required to disclose information to bodies such as the GPhC or MHRA.

All third parties are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records in line with NHS and GPhC guidelines, typically for a minimum of eight years for adult records. After this period, data is securely deleted or anonymised. Financial records are kept for six years in accordance with HMRC requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. These include encrypted data storage, secure website protocols, and restricted staff access to patient records.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your information is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority for data protection in the UK if you are not satisfied with our response.